Question 1

Is it legal to use WhatsApp for school communications?

Accepted Answer

WhatsApp does not comply with GDPR for institutional communications because it requires sharing personal phone numbers and does not offer adequate data protection guarantees for schools or public institutions.

Question 2

What is the difference between Konvoko and WhatsApp for communicating with families?

Accepted Answer

Konvoko is a one-way official channel that requires no personal data from receivers, while WhatsApp is a two-way messaging app that needs phone numbers and allows unmoderated replies.

Question 3

Can I send push notifications without WhatsApp?

Accepted Answer

Yes. Konvoko sends push notifications directly to mobile devices without needing the recipient's phone number. Receivers subscribe by scanning a QR code or via a link.

Question 4

Does WhatsApp guarantee that everyone receives the message?

Accepted Answer

No. In WhatsApp groups, messages get lost among conversations. Konvoko guarantees read rates above 90% thanks to dedicated push notifications without conversational noise.

Konvoko vs WhatsApp: official channel vs messaging